Sunday, 18 December 2011

Performance management system


18 December 2011
15:17 p.m.

For the next class of HRIS I have learnt about performance management system. I think this topic quite difficult because the system that involves the management of employee performance. At that time, I am so curious about the topic and how the system work. As I know, performance management system is a predetermined set of guidelines for individuals employed by a company.

Other than that, Dr NurNaha asks the class about the differences between performance management and performance appraisal. I know the answer for that question and I answer it. Besides that, I can remember about the tools that be used to evaluate performance of the employee because Dr. NurNaha highlighted that aspect. There are several tools to evaluate performance that include balance scorecard, 360 degree feedback, and critical incident approach as well as Management By Objective (MBO) because it also one tool that use for performance appraisal.

One aspect that the important that I have learnt is the role of technology in supporting performance. There are three categories that include the web, third-party vendors, and ERP providers. In this topic also I learnt about the definition, stages, and performance appraisal, requirement of effective performance management, and performance standards and performance measures. Besides that, there are also having advantages and disadvantages of using the performance management system.

One of the advantages of performance management system is it offers an organization a systematic way to get employees to achieve goals. The one of the disadvantages is expensive and time-consuming. Besides that, in order to get an effective performance management system, several components need to be included. The components are performance planning, performance appraisal and reviewing, feedback on the performance followed by personal counseling and performance facilitation, rewarding good performance, performance improvement plans, and potential appraisal. This topic is important because it give me the insight about the performance management system.

 References:

1.      Percy B. Brown et al, ‘Telemarketing complex performance management system’, Nov. 17 1992

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